RM : Where your story comes to life.
Welcome to RM
We are committed to ensuring your satisfaction with every purchase. Please review our policies below to understand how we handle returns, refunds, and cancellations.

Return Policy
• Returns are accepted within 24 hours of delivery.
• Items must be unused, in their original packaging, and accompanied by proof of purchase to qualify for a return.

Refund Policy
• Refunds are only applicable if you receive a damaged product.
• Once your returned item is received and inspected, we will notify you of the status. If approved, we will process the refund within 5 to 7 business days. Unboxing Video Requirement
• If there are any missing items in your package, an unboxing video is mandatory to verify the claim and send a replacement.

Cancellation Policy
• Order cancellations are allowed within 24 hours of placing the order or until the order status is marked as ‘Processing’ (before shipment is confirmed), whichever is earlier.

Contact Us
If you would like to request an exchange or have any questions regarding our policies, please contact us :
Email : rmluminaofficial@gmail.com
Phone/WhatsApp : +91 – 94814 72867
Thank you for choosing RM. We appreciate your business and look forward to serving you again!